The challenges
- Our holdings are already far too large to ever be fully indexed.
- Our collections are difficult to use, especially for the general public.
- Although we invest a great deal of time and resources, we can typically only catalogue certain items in detail.
- Our user support and researcher services take a long time even for simple inquiries.
- Short-term measures, such as temporary funding, student helpers or working longer hours, may ease the workload for a moment but they do not change the trajectory.